Much Ado about Shipping
So, I just finished writing my latest installment of The Owl (my action research directed report of my business adventure) and it was all about shipping. I have minimal experience with shipping my items and already I have come upon some decisions to be made.
One is that I can ship in cute little paper boxes that I make origami style, but then I have to ship the items in a box. Shipping in a box involves more packing materials and higher cost. The alternative is that I wrap my items in cool tissue paper, sealed with stickers and then I can use a padded envelope to send them, using no packing materials and at a lower cost. I’m trying to be both economical and environmentally friendly…. but the boxes are pretty cool too! I may just vary the packaging depending on what kinds of items and how many a person orders. Some orders necessitate a box anyway. What do you think?
My more immediate concern is the scare I had when I didn’t think some of my items were going to make it to the buyer and I had no way to track them because I sent them regular USPS mail. My friend Katrina specifically ordered a necklace to wear at the Burning Man Festival and I sent it out with plenty of time. However, a couple of days before the event she still hadn’t received it! I was freaked out!!! So, since then I have sent out items using delivery confirmation, so I can at least track the package if it hasn’t shown up. However, I found that this additional price means that I am charging less for shipping than I am actually paying. Should I use delivery confirmation on all orders? Should I raise my shipping rates?
So, these are all the shipping related questions I am pondering at the moment. If anyone has any ideas or suggestions I would love to hear them!